Shipping and Delivery Policy

Welcome to Glentius Healthcare Pvt Ltd. We strive to provide you with the best shopping experience. Please review our shipping and delivery policy below to understand how we handle orders, shipments, and deliveries.

Order Processing

  • Order Confirmation: Once you place an order, you will receive an order confirmation email with your order details. Please review the information and contact us if you notice any discrepancies.
  • Processing Time: Orders are typically processed within 7-10  business days of the order date. During peak seasons or holidays, processing times may vary. We will notify you if there are any delays.

Shipping Methods and Costs

  • Shipping Methods: We offer various shipping methods to meet your needs, including ground, air, and express shipping.
  • Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your package. The cost will be displayed during checkout.

Delivery Timeframes

  • Estimated Delivery: Estimated delivery times will be provided during checkout. Delivery times vary depending on the shipping method chosen and the destination of the package.
  • Delays: While we strive to meet estimated delivery times, unforeseen circumstances (e.g., weather, carrier delays) may cause delays. We appreciate your understanding and patience.

Tracking Information

  • Package Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your package’s journey.

International Shipping

  • Customs and Duties: For international orders, customers may be responsible for customs duties and taxes. We recommend checking your country’s import regulations.
  • Delivery Time: International deliveries may take longer due to customs clearance and distance. We appreciate your patience.

Last-Mile Delivery

  • Delivery to Your Address: Packages will be delivered to the shipping address provided at checkout. If no one is available to receive the package, the carrier may leave a notice for redelivery or pickup.
  • Special Instructions: If you have specific delivery instructions (e.g., leave package at a neighbor’s), please indicate them during checkout.

Returns and Exchanges

  • Return Shipping: In the case of returns, please refer to our https://glentius.com/refund_returns/  for instructions on how to return your item.

Contact Us

If you have any questions about our shipping and delivery policy, please don’t hesitate to reach out to us at Phone No. : 8791623502 .

Thank you for choosing Glentius Healthcare Pvt Ltd.